Service concept

We consider our service concept as one of the most important element for us to make it easy to buy and use professional cleaning articles.

Right from the beginning we have been particularly aware of giving our customers a high level professional service through the whole sale process.

Our service concept:

  • We always answer all enquiries
  • We prioritise personal individual customer service
  • Day-to-day delivery
  • Counsel and instruction in choice of products
  • Counsel and instruction in correct use
  • We readily share knowledge and sales tools

Nordisk Microfiber is a niche company that designs, develops and produces own products.

We do not only sell professional cleaning articles, we also possess exhaustive knowledge about the products. We advise in choice of products and we constantly develop, refine and improve our products. We educate in working methods, the effect of the microfiber and sales tools.

We are the preferred sounding board in the market, because we readily share our knowledge. That is why do not exclusively sell professional cleaning articles, guidance and knowledge go with the sale if required.

An important part of our service concept is our reliability of delivery. Our delivery terms are:

Day-to-day-delivery when ordering before 2 PM.

If the article is not on in stock the expected delivery time is stated in the order confirmation.

Free freight to addresses in Denmark. At orders under kr. 1,000 a charge of kr. 75.00 is added.

Order at: info@nordiskmicrofiber.dk

Order at: +45 65 98 20 40 monday – friday: 8.00 – 16.00.